Frequently Asked Questions:

  • What does your pricing include?

    There is so much that goes into preparing your event. If it was easy and quick, everyone would be doing it! Our pricing involves a detailed consultation call, venue walk throughs when needed, delivery, drive time, gas, vehicles for transportation, hours on end creating and building your designs, hours creating digital mockups of your designs and perfecting them before printing and executing, etc. Our pricing includes any updates to seating charts up to a week prior to your event and all installation of all signage including on site touch ups and sometimes assembly. Materials are also a large expense, as time goes on, material pricing goes up! Let's not forget, the more we are setting up, the more staff is needed to hire for your event. We have your best interest when giving you quotes and sending proposals and price everything as fair as possible. Please allow 5 business days for us to prepare an accurate quote for you.

  • Do your marquee letters need a source for electricity to light up?

    Yes, In order to rent our letters, we need an electrical outlet within at least 100ft. Each letter has its own plug and some are connected together and plugged into an extension cord to an outlet. If you need a source of electricity, we offer our solar power generator for rent.

  • Do you require a deposit?

    Yes we require a 50% non-refundable deposit at time of booking to hold your date. This deposit is towards the full rental cost. This secures your rented items to make sure they are not rented to anyone else that day for your event. For Design packages, we require a $300-$500 deosit depending on total price of package.

  • Can your letters be installed outside?

    Yes they can be installed outside, if rain is in the forecast, client must have an indoor backup plan. Letters are not to be left in the rain uncovered under any circumstance. Letters are also not to be left outside overnight under any circumstances.

  • What does your rental price include?

    Rental price includes selected letters, delivery, set up, pick up and tax. Any locations outside our normal range may include an additional fee base upon availability and travel.

  • Can we pick up the letters from you to bring to our event?

    Yes, we now allow client pick up/drop off for a small fee to ensure our letters are taken care of and brought back in good condition. We are located in West Deptford NJ. Small letter orders only. All stacked leters need to be set up by us only.

  • What is your Pricing like?

    To get an accurate quote, please fill out our contact form to let us know the event location and exact decor vision of your event. We will send you our detailed pricing guide once you place an inquiry with us! We are unable to take any orders under $500 exception of marquee light letters.

  • How do I book a balloon garland install?

    Please fill out out contact form and select the Balloon Garland option. We will send you our balloon pricing guide so you can choose the best options and size for your event!

  • How far ahead do I need to book?

    Please book as soon as possible because we are unable to hold dates & rentals without a deposit. We currently have events booked out 1-2 years in advance. Weddings, please book as far in advance as possible.

  • What are your Wedding + Event Design Services?

    We offer partial or full wedding design packages that include full wedding brand design, seating charts, champagne walls, custom bespoke items, photo wall backdrops, display walls, custom signage, & so much more!

  • Why are some delivery/setup/pickup fees higher than others?

    Any event starts at $150 and goes up with longer travel times. (Our time is calculated as well. 1-2 hour set up time, delivery drive time & pickup drive time, gas, and equipment). Delivery/Setup/Pickup Fee ranges from $150-$400+.

  • What do we get to keep after our event?

    We love that you love our work and designs so much you would like to keep a part of us to remember! Anything that is not under "Rented Items" in your invoice is yours to keep! We will specifically write in your contract any items that are yours to keep which will be discussed prior to your event. Locked Card Boxes can be returned to us a day or two after your event if you do not have another way to transport them home safely! If there is a signage item you would like to keep, please tell us prior to your event so we can update your invoice! Most of our designed items are all rentals.